Terms & Conditions


By using our website and purchasing a product on ncfungi.com, you agree to the following Terms & Conditions:

  1. Taxes
    Customers are responsible for all applicable federal, state, and local taxes associated with their purchase. Tax exemptions will only apply if a valid exemption certificate is provided prior to checkout.

  2. Product Guarantee
    NC Fungi guarantees that all products are free from defects at the time of shipping. This guarantee is valid for 30 days from the delivery date unless otherwise specified. However, NC Fungi does not guarantee specific results, as outcomes depend on factors such as proper handling, environmental conditions, and care. Products damaged or contaminated due to improper use, storage, or handling are not covered under this guarantee.

  3. Order Modifications
    Our orders are processed quickly to ensure timely delivery. Once an order is placed, we may not be able to accommodate changes or cancellations. Please double-check all details before finalizing your purchase. In cases of product shortages, we reserve the right to adjust quantities or delivery timelines.

  4. Copyright and Intellectual Property
    All content on this website, including text, images, videos, and designs, is owned by or licensed to NC Fungi. You may not reproduce, distribute, modify, or use our content without written permission.

  5. Lawful Use
    Our products are intended for lawful use only. Customers are responsible for complying with local, state, and federal laws regarding the use and cultivation of mushrooms.

  6. No Warranty on Outcomes
    While we provide high-quality products, we cannot guarantee specific results from their use. Success depends on proper handling, environmental factors, and other variables outside of our control.

  7. Responsibility for Use
    Customers are solely responsible for the proper and safe use of our products. NC Fungi is not liable for any damages or consequences resulting from misuse or improper application of our products.

  8. Age Restriction
    Our products are intended for purchase and use by individuals 18 years or older. Parents and guardians are responsible for supervising minors who interact with our products.

  9. Website Content
    The information on our website is provided as a general resource and is subject to change. While we aim for accuracy, we cannot guarantee that all information is current or complete. Use of any information from this site is at your own risk.

  10. Privacy Policy
    Your privacy matters to us. By using our site, you agree to the collection and use of your personal information in line with our Privacy Policy, which outlines how we handle and protect your data.

  11. Indemnification
    NC Fungi is not responsible for losses, damages, or claims arising from the use of our website or products. Customers agree to indemnify NC Fungi against any claims resulting from misuse or negligence.

  12. Additional Terms for Log Installation Services

    • Scope of Services: NC Fungi's log installation service includes the preparation, cutting, plugging, and assembly of mushroom logs as specified in your order. Any additional requests outside the agreed scope will require a separate agreement and may incur additional charges.

    • Site Preparation: Customers are responsible for preparing the installation site before the scheduled service. This includes ensuring clear access to the area, providing appropriate space for log placement, and removing any hazards. If the installation area is inaccessible by vehicle, this must be disclosed prior to scheduling. For installation locations more than 200 feet from where the logs are cut, a site survey may be required to assess feasibility and additional labor costs. NC Fungi is not responsible for delays caused by unprepared or undisclosed site conditions.

    • Cancellations and Rescheduling: Cancellations or rescheduling of log installation services must be requested at least 48 hours before the scheduled service date. A cancellation fee of 20% may apply for cancellations within this timeframe.

    • Weather and Unforeseen Circumstances: Log installations are subject to weather conditions and other unforeseen circumstances. NC Fungi reserves the right to reschedule installations in such cases without liability.

    • Liability for Log Maintenance: Once the log installation is complete, the customer assumes full responsibility for the care, maintenance, and results of the logs. NC Fungi is not liable for unsuccessful fruiting or issues caused by improper care, environmental factors, or natural events.

    • Warranties and Guarantees: NC Fungi guarantees that logs and inoculation materials are free of defects at the time of installation. However, we cannot guarantee specific outcomes, such as mushroom yields, due to variables outside our control, including weather, environmental conditions, and post-installation care.

    • Damage Disclaimer: NC Fungi is not responsible for damage to property during log installation unless it results from gross negligence. Customers are advised to discuss and clarify any site sensitivities prior to service.

  13. Governing Law
    These terms are governed by the laws of North Carolina. Any disputes arising from the use of our website or products will be resolved under North Carolina jurisdiction.

  14. Updates to Terms
    We reserve the right to update these terms and conditions as needed. Changes will be posted on this page, and continued use of the site signifies acceptance of any updates.

  15. Contact Us
    If you have any questions about these terms, please reach out to us:

    Email: info@ncfungi.com

    Last Updated: 12/01/2024